Ristorante Italia
Spitalstrasse 24/26
CH - 2502 Biel/Bienne

Privacy Notice

Privacy Notice

This privacy notice explains what personal data we collect when you use our website, the purposes for which we process it, and what rights you have under Swiss Data Protection Law (DPA / nDPA).
We take the protection of your personal data very seriously and handle it consciously, transparently, and proportionately.
 
 

1. Data Controller

PROTOKOLL Studio
contact@protokoll-studio.com
protokoll-studio.com
 

2. Data We Collect

We collect only the data necessary for the operation, security, and improvement of our website.
 

2.1. Voluntarily Provided Data

When you contact us via a form, email, or other means, the following data may be collected:
- Data entered in form fields (e.g., first name, last name, ...)
- Email address
- Message content
- Any attached documents
 

2.2. Automatically Collected Data

During your visit to our website, some technical data is automatically saved:
- IP address (possibly anonymized)
- Information about browser, device, and operating system
- Date, time, and duration of visit
- Pages visited
- Log files
 
This data is necessary to ensure website security and proper functionality.
 

3. Purpose of Processing

We process your personal data to:
- ensure the operation, security, and optimization of the website;
- respond to your requests via forms or email;
- analyze website usage and improve its contents;
- identify and correct technical errors.
 
 

4. Use of Sentry (Error Monitoring and Management)

We use Sentry.io to monitor the technical stability of the website and identify errors.
- When errors occur, the following data may be sent to Sentry:
- Error type and context
- URL at the time of error
- Technical information about browser and device
- IP address
- Technical elements of the error log (Stack Traces)
 
We ensure that this data is limited to what is strictly necessary and that sensitive personal data or form contents are not sent.
Sentry may process this data in the United States. To protect your data, appropriate contractual and technical measures are implemented.
 

5. Data Sharing with Third Parties

We share your data only in the following cases:
- if necessary for website operation (e.g., hosting providers, technical tools);
- if required by law;
- if you give us your consent.
All our service providers are carefully selected and committed to privacy compliance.
 

6. Data Retention

We retain your data only as long as necessary for:
- the purposes for which it was collected
- compliance with legal retention obligations
- handling potential legal disputes.
- Technical logs and error reports are retained for a limited and reasonable period.
 

7. Security

We implement appropriate technical and organizational measures to protect your data from:
- unauthorized access
- loss
- misuse
- unauthorized alteration or disclosure.
 

8. Your Rights (DPA / nDPA)

You have the following rights:
- Right of access to data processed by us
- Right to rectification of inaccurate data
- Right to deletion in cases provided by law
- Right of access to your personal data
- Right to object when processing is based on a legitimate interest.
 
To exercise your rights, you can contact us at:
contact@protokoll-studio.com
 

9. Hosting

Our website is hosted by: nanhosting.ch – Switzerland
 

10. Changes to This Policy

We may update this privacy notice at any time. The currently valid version is always available on this page.
 

11. Contact

For questions about the protection of your data, please contact us:
PROTOKOLL Studio
contact@protokoll-studio.com